1. General

This Privacy Policy regulates the collection, processing, and use of your Personal Information when you access or use the website of FXLIVECAPITAL Ltd., www.fxlivecapital.com (the “Website”), and any product or service offered by us (“Services”).

“Personal Information” refers to identifiable information about an individual, such as name, address, email address, financial data, and banking information. This Privacy Policy describes:

● The types of Personal Information we collect and how it may be used;
● How and why we may disclose your Personal Information to third parties;
● The international transfer of your Personal Information;
● Your rights regarding the access, correction, updating, and deletion of your Personal Information;
• The security measures to protect your Personal Information;
● The retention policies for your Personal Information.

This Privacy Policy also provides a general description of our use of cookies. For more details, please refer to our Cookie Policy.

FXLIVECAPITAL Ltd. controls the collection of your Personal Information and determines the purposes for which it is used, acting as the “data controller” under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other relevant data protection laws.

2. Collection and Use of Personal Information

A. Personal Information We Collect

We may collect the following Personal Information:

● Contact Information: Name, address, and email address.
● Account Information: Username and password.
● Financial Information: Bank account details, trading activity, transaction history, and associated charges.
● Identity Verification Information: Images of government-issued identity documents (for example, passport, national identity card, driver's license).
● Residency Verification Information: Data from utility bills or similar proofs of residence.
● Other Information: Data collected during our KYC procedures, including information about your financial situation and the source of your funds.

Additionally, we automatically collect certain data when you access the Website or use our Services. This includes:

● Device and Usage Information: Data about the device or computer you use, such as model, operating system, browser type, IP address, and device identifiers.
● Website Usage Data: Server logs, including login data, dates and times of visits, pages viewed, IP address, and time spent on our Website.
● Device Statistics: Upload and download speeds, storage space usage, and other data about device performance.

B. Use of Cookies and Similar Technology

Our Website uses cookies —small text files stored on your computer— to distinguish you from other users, improve functionality, and optimize user experience. For more details on our use of cookies, please refer to our Cookie Policy at www.fxlivecapital.com.

C. How We Use Your Personal Information

We may use your Personal Information to:

● Process your transactions and facilitate the provision of services.
● Comply with legal and regulatory requirements.
● Verify your identity and comply with our Anti-Money Laundering (AML) policies.
● Detect, investigate, and prevent fraud or unauthorized activities.
● Protect our rights and property.
● Personalize your experience with our Services.
● Analyze Website usage and improve our offerings.
● Address customer service requests and inquiries.
● Communicate with you about the Services, updates, and promotions.
● Administer contests, surveys, or other Website features.
● Combine your Personal Information with other data we hold to improve our services.
● Carry out any other purpose for which the information was collected.

If you prefer not to receive marketing communications, you can opt out by contacting us at support@fxlivecapital.com.

3. Disclosure and Transfer of Personal Information

A. Disclosure to Third Parties

To provide our Services, we may share your Personal Information with trusted third-party service providers who support our business operations. These providers are obligated to protect your information and use it solely for the specified purposes. By using our Website or our Services, you consent to these disclosures.

B. Disclosure to Legal Authorities

We may disclose your Personal Information to law enforcement agencies, regulatory authorities, or other government bodies when:

● Required by subpoena, court order, or legal process.
● Necessary to prevent physical or financial harm.
● Necessary to report suspected illegal activities.
● Necessary to investigate breaches of our Privacy Policy or our agreements.

C. International Transfers of Personal Information

We may transfer your Personal Information between data centers globally to ensure service availability and regulatory compliance. These transfers are made in accordance with legal requirements and using secure channels.

D. Other Circumstances for Disclosure

Your Personal Information may also be shared in the following circumstances:

● With your consent or following your instructions.
● With our affiliates, subsidiaries, and associated entities.
● When necessary to protect our rights, property, or safety.
● To detect, investigate, and prevent fraud or unauthorized activities.

4. External Websites

Our Website may contain links to external websites. We do not control nor assume responsibility for the content, privacy practices, or activities of these third-party sites. We recommend reviewing the policies of any website you visit.

5. Your Rights Regarding Personal Information

You have several rights regarding your Personal Information, including:

● The right to be informed about data processing activities.
● The right to access, correct, update, or delete your Personal Information.
● The right to object to data processing under certain circumstances.
● The right to withdraw your consent to data processing.
● The right to data portability, allowing you to obtain and reuse your data for other services.
● The right to request the deletion of your Personal Information in certain situations (“the right to be forgotten”).

To exercise your rights, please contact us at support@fxlivecapital.com. We may request additional information to verify your identity before processing your request.

6. Security of Personal Information

We employ various security measures to protect your Personal Information, including:

● Password-protected directories and databases.
● SSL encryption to protect data transmission.
● Limited access to hosting servers using two-factor authentication and traffic encryption.

Only authorized personnel have access to Personal Information and are required to maintain its confidentiality. We review these measures periodically to adapt to new developments in security.

7. Retention of Personal Information

We retain Personal Information for as long as necessary to fulfill the purposes set forth in this Privacy Policy, subject to legal and regulatory requirements. In accordance with record-keeping obligations, we retain certain information for at least five years after the closing of an account or the termination of a contract.

8. Updates to this Privacy Policy

FXLIVECAPITAL Ltd. reserves the right to modify this Privacy Policy at any time. Changes will be posted on our Website, and we recommend that users periodically review the Privacy Policy.

9. Data Protection Officer

For any questions or concerns regarding your data rights, please contact our Data Protection Officer at support@fxlivecapital.com.

FXLIVECAPITAL Ltd.
www.fxlivecapital.com

This Privacy Policy reflects our commitment to protecting your personal data and ensuring transparency in our data processing practices.